Terms & Conditions

Legal Notice

All notices from TBG UNIFORM STORE to you may be posted on our website and will be deemed delivered within thirty (30) days after posting. Notices from you to TBG UNIFORM STORE shall be made either by regular mail, sent to the address we provide on our website, or first class mail to our address at: 5606 Church Avenue Brooklyn, NY 11203.
Delivery shall be deemed to have been made by you to TBG UNIFORM STORE five (5) days after the date sent.

Copyright Notice

All content appearing on this website is the property of TBG UNIFORM STORE.
Copyright © 2020 TBG UNIFORM STORE. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2020 TBG UNIFORM STORE. All rights reserved.

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by TBG UNIFORM STORE. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of TBG UNIFORM STORE or any third party, except as expressly granted herein.

Terms of Use

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. TBG UNIFORM STORE and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if TBG UNIFORM STORE believes that customer conduct violates applicable law or is harmful to the interests of TBG UNIFORM STORE and its subsidiaries.

Privacy Policy

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. TBG UNIFORM STORE and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if TBG UNIFORM STORE believes that customer conduct violates applicable law or is harmful to the interests of TBG UNIFORM STORE and its subsidiaries.

Shipping and Delivery Policy

At this time, TBG UNIFORM STORE ships merchandise to locations within the United States. The risk of loss and title for all merchandise ordered on this website pass to you when the merchandise is delivered to the shipping carrier.

When will I receive my order?

  • Once your order is placed, you will receive a confirmation email that will include your order details and the selected shipping method.
  • Once the order has shipped, you will receive a shipping confirmation email. Please click on the “Track Shipment” link within the email to receive the most up-to-date tracking information. If you have a tracking number, you can also check the status by clicking here.
  • Please allow the specified transit time to receive your order once it has shipped.

Processing Time

Orders received normally process the same day or the next business day. Embroidered items will add an additional 2-3 business days to the processing time.

Business Days

Business days are defined as Monday-Friday, excluding holidays

Multiple Shipments

Some items may be shipped separately. If multiple items are ordered, it is possible that you will receive more than one shipment.

Embroidered/ Custom Logo Items

Items that include embroidery or a custom logo will ship after the embroidery process has been completed. Typically, embroridery or custom logo will add an additional processing time of 2-3 business days.

International

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. TBG UNIFORM STORE is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Sales Tax

TBG UNIFORM STORE charges sales tax for merchandise ordered on this website based on the applicable state sales tax rate and the location to which the order is being shipped.

Warranties

The content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. TBG UNIFORM STORE makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the website or content, or the suitability, functionality, or operation of this website or it’s content. By using this website, you assume the risk that the content on this website may be inaccurate, incomplete, offensive, or may not meet your needs and requirements.

TBG UNIFORM STORE SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL TBG UNIFORM STORE BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

-- OR Depending on State --
The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by TBG UNIFORM STORE.

The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. TBG UNIFORM STORE is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not TBG UNIFORM STORE.
The inclusion of material on this server does not imply any endorsement by TBG UNIFORM STORE, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although TBG UNIFORM STORE tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

Order Changes/ Cancellation Policy

How can I change or cancel my order after it has been submitted?
Order Change Timeframe

In order to get your orders to you as quickly as possible, we have a limited window to change or cancel orders.

  • Online shipped orders: 1 hour to change or cancel your order
  • In Store Pick-Up: 30 minutes to change or cancel your order
Changing Your Order

After your order has been submitted, you have the above mentioned timeframes to change certain information:

  • Shipping information such as name, address, or phone number
  • Item color or size
  • Adding or removing items

If your order is in processing please contact Customer Service here immediately to have changes made.

If your shipping address is incorrect and your order is in processing please contact us. If it has already shipped contact the carrier to have your address changed.

The following information cannot be changed once an order has been placed:

  • Payment method
  • Billing information such as name, address, or phone number
Inability to Cancel an Order

If you’re unable to cancel your order, you can:

  • Contact the carrier (UPS, USPS, or FEDEX) once it ships and ask if your order can be returned to us (there is no guarantee that it can be rerouted)
  • Refuse the package at the time of delivery to have your order returned to us
  • Return your purchase by mail or in store

Return Policy

You have 14 days from the delivery date to return your items. All refunds are refunded in the form of a store credit. 

All items returned must be in their original condition including all paperwork, packaging, accessories, and tags. All items must be unworn, unwashed, unaltered, not ironed nor damaged. 

Embroidered items, clearance, face masks, scrubs caps, stethoscopes, school uniform shirts, ties, socks, and hosiery are all ineligible for return. 

Customers are responsible for all shipping costs including the cost of undelivered, refused or returned packages. The total amount to ship the items back to us will be deducted from the total amount of the return and the remainder will be made available in the form of a store credit. Any previous shipping charges are non-refundable.

Unfortunately, we cannot allow for store credit on items that we do not receive. We strongly recommend that you send the package via the original shipping method to:

TBG Uniforms INC.
5606 Church Avenue
Brooklyn, NY 11203

Depending on the shipping method used to send your item(s) to us, it can take up to TEN (10) business days for your store credit to be issued.

We reserve the right to solely define and limit, refuse, and/or reject customers at any time due to:

  • Customer not following returns policy
  • An irregular or excessive returns history indicative of "wardrobing;"
  • An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or
  • Potential fraudulent or criminal activity.

If you have any further questions, feel free to contact us here!

Miscellaneous

VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. TBG UNIFORM STORE and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of TBG UNIFORM STORE shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and TBG UNIFORM STORE with respect to this Web site. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and TBG UNIFORM STORE with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by TBG UNIFORM STORE. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.