Returns and Exchanges

How do I return or exchange an item?

School ties, socks and hosiery are ineligible for return or exchange. Embroidered or Hot Pressed items are also ineligible for return or exchange. All items must be unworn, unused and attached to the original tag to be eligible for return or exchange. A copy of the original packing slip and the reason for return must be included for return or exchange to be processed. Customers are responsible for shipping fees incurred in this process. Shipping charges are non-refundable.


Returns will only be accepted within THIRTY (30) days following the date on the packaged receipt. Funds excluding the shipping fee will be returned to the original method of purchase. 


Exchanges will be processed within FIFTEEN (15) days following the date on the packaged receipt.


Depending on the shipping method you use to send your item(s) to us, it can take up to FOURTEEN (14) business days for your return or exchange to be processed.


Unfortunately, we cannot allow for a return or exchange for items that we do not receive. We strongly recommend that you send all returns or exchanges via insured, prepaid U.S. Mail or other trackable method to:


TBG Uniforms Inc.

5606 Church Avenue

Brooklyn, NY 11203


If you have any further questions, feel free to contact us!